UA is committed to collaborating with and assisting our clients to achieve and surpass their financial goals. If you're considering your next move, be sure to contact us today!
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Published 1 July 2024
Provided by - Corporate Authorised Representative (CAR)
Company: United Advisory Pty Ltd (“United Advisory”)
ASIC NO.: CAR No. 1282036
ABN: 32 640 281 867
Address: Suite 2, Level 10, 56 Pitt Street Sydney NSW 2000
Phone: 02 7208 5400
Email: info@unitedadvisory.com.au
Authorised by - Licencee
Company: United Advice Pty Ltd
Australian Financial Services (AFS) Licence Number 523332
ABN: 46 641 317 035
Address: Suite 2, Level 10, 56 Pitt Street Sydney NSW 2000
Phone: 02 7208 5400
To assist you to determine whether to use any of the services described herein;
This FSG includes details of how we and our associations are remunerated for our services;
This FSG contains details about how complaints against us will be handled.
The FSG provided to you is in two parts. Part A addresses information about the Licensee and the authorised business. Information about your adviser is provided in "Part B". Please contact us immediately if you have not received both parts.
It is important (and required by law) that your adviser collects sufficient information to provide appropriate and reasonable financial services and advice to you. Your adviser will undertake an initial meeting where he or she will ask you questions about your financial situation, goals and objectives. If you do not give your adviser this information, he or she may not be able to provide the advice or services, you need. Additionally, the advice you receive may not be appropriate. In this situation, you’ll need to consider your own circumstances and decide whether the advice is appropriate for you.
When we provide advice or services, we act for you and not for any product issuer or financial institution. We’re committed to acting in your best interests and prioritising your needs.
United Advice Pty Ltd AFS Licence permits us to advise on and deal in the following classes of financial products:
• Personal financial advice
• Basic and non-basic deposit products
• Managed investments Schemes
• Life insurance
• Superannuation (including Self-Managed Superannuation Funds)
• Government debentures, and bonds
• Securities (including shares, debentures and Exchange Traded Funds)
• Standard Margin lending facilities
Whenever we recommend a financial product, we will provide you with the relevant disclosure statement for that product which will generally be called a Product Disclosure Statement (PDS).
A PDS contains information about the recommended financial product including the key features, fees, benefits, and risks associated with the financial product. It is an important document which will help you make an informed decision on whether to acquire the relevant financial product.
Whenever we recommend a financial product, we will provide you with the relevant disclosure statement for that product which will generally be called a Product Disclosure Statement (PDS).
A PDS contains information about the recommended financial product including the key features, fees, benefits, and risks associated with the financial product. It is an important document which will help you make an informed decision on whether to acquire the relevant financial product.
Financial Plan Fee - We charge a fee between $1,500-$25,000 (excluding GST) for analysis, research, preparation, and presentation of yourSoA and implementation of your strategy
Ongoing Advice Services Fee - If you agree to enter into an Ongoing Advice Service, the ongoing advice service fee will be charged, as follows:
One-Off Fee - If you choose to work on a one-off issue, we will discuss and agree on a flat fee before any work is performed. This is based on the complexity and time involved. The hourly fee rate is up to $560 per hour (excluding GST).
Where we determine that you need services that we cannot provide, we’ll offer you a referral to an appropriately qualified third-party. Neither United Advisory nor your Adviser will accept a benefit for referring you. We sometimes pay referral fees for third party referrals and any fee will be disclosed in the SoA
United Advisory has no association with any issuers of financial products and does not receive, or allow its advisers to receive, any benefits from third-parties. We act in your interests.
You may provide instructions to United Advisory or your adviser by email, letter, or telephone. In some instances, we can only accept instructions in writing; if this is the case, we will let you know.
United Advisory takes complaints seriously and we encourage you to provide us with feedback. In the first instance, you should contact your adviser to discuss your concerns and how they can be addressed.
If your complaint is not satisfactorily resolved with your adviser within 5 working days, we encourage you to United Advisory. United Advisory Pty Ltd will seek to resolve your complaint within 30 days and will let you know if an extension of time is required.
If the complaint cannot be resolved to your satisfaction, you have the right to take your complaint to the Australian Financial ComplaintsAuthority (AFCA), of which United Advice Pty Ltd is a member. This service is provided free of charge to you. AFCA can be contacted on 1300 931 678. For more information, please visit their website at www.afca.org.au.
The Australian Securities and Investments Commission (ASIC) also has a Freecall Infoline on 1300 300 630 which you may use to obtain information about your rights, and to make a complaint. For more information, please visit their website www.asic.gov.au.
We have put in place compensation arrangements (via maintenance of professional indemnity insurance and adequate financial provision for any policy excess) that are adequate having regard to the size, nature and complexity of our business.
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may continue storing your personal information even after you have terminated your relationship with us.
We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
Your adviser collects relevant personal information in order to provide you with appropriate advice. You are entitled to access this information after 14 days from requesting it.
Our privacy policy is available at https://www.unitedadvisory.com.au/privacy-policy.
More information is available at www.oaic.gov.au.
UA is committed to collaborating with and assisting our clients to achieve and surpass their financial goals. If you're considering your next move, be sure to contact us today!
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